Postcards and bi-fold mailers at Postalytics are always printed duplex or double-sided. However, when it comes to printing letters, you have a range of printing options to choose from.

Letter Formats Offered

Domestic Mailings (United States)

For U.S. mailings, Postalytics offers two letter sizes with the following formats:

  • 8.5x11 Letter: Available in Letter Simplex (single-sided), Letter (duplex, double-sided), or multi-page formats.

  • 8.5x14 Letter: Available in Letter Simplex (single-sided), Letter (duplex, double-sided), or multi-page formats.This format can also include a perforation on the first page only.

International Mailings (Canada)

For Canadian mailings, the available letter format is:

  • 8.5x11 Letter: Available in Letter Simplex (single-sided), Letter (duplex, double-sided), or multi-page formats.

Printing Options Offered

8.5x11 Letters (U.S. and Canada)

  • Letter Simplex: Printing on one side of the paper.

  • Letter: Supports double-sided, duplex printing.

  • Extra Page: Printing on the backside of double-sided, duplex letter, and/or more than one sheet of paper (page), up to six pages total.

8.5x14 Letters (U.S. only)

  • Letter Simplex: Printing on one side of the paper, with or without a perforation.

  • Letter: Supports double-sided, duplex printing, with or without a perforation (perforation is on the first page only).

  • Extra Page: Printing on the backside of double-sided, duplex letter, and/or more than one sheet of paper (page), up to six pages total.Perforation is also available on the first page only.

Extra Pages (U.S. and Canada)

  • Extra Page: Required with double-sided letter printing and multi-page printing.

How Postalytics Calculates Costs

During the design and proofing process in the Postalytics Direct Mail Template Editor, the system will identify the format you’re using. If you add pages and want duplex printing, be sure to check “Double Sided” under the Settings tab. For more information on designing letters, refer to our help articles:

Understanding the Postalytics Direct Mail Editor

Create Direct Mail Letter Templates in Postalytics

Create Direct Mail 8.5x14 Letter Templates in Postalytics


Then, when the proofed template is used in a campaign, the campaign wizard will calculate costs based on your account plan and the final proofed design:

One-sided, single-page letter: Charged as a “Simplex Letter”

Double-side, single page letter: Charged as a “Letter” (Duplex printing).

Print on backside, or additional pages: Charged as “Extra Page” based on a double-sided design and the number of pages in the proofed template.

See the example below showing the campaign wizard breakdown of charges for a campaign with a double-sided duplex letter.

Direct Mail Credits for Letters

Letter Simplex (single-sided printing)

  • Requires First-class or Standard Simplex Letter credits

  • No need for Extra Page credits

Letter (double sided, duplex printing)

  • Requires First-class or Standard Letter Credit to support duplex printing

  • Also requires Extra Page Credit for the printing on the back side

Extra Page

  • Required for duplex, double-sided letter

  • More than one sheet of paper (page), up to six pages total, either simplex or duplex

As with all of the Postalytics mailer formats, Direct Mail Credits for Simplex Letter, Letter (Duplex), and Extra Page, can be purchased in advance which can save you money. Learn more about Direct Mail Credits.