Users and access rights are an important part of enterprise class software applications. For some organizations it is important to be able to control which users have access to different parts of Postalytics*.
We’ve created a strong system as a part of the “Pro” account to help you manage users and access rights, as well as track which users make changes to various parts of the tool.
Postalytics enables the account owner (the user name that set up the account) to create an unlimited number of users within the account. Each has their own unique login, and can be assigned Read Only, Designer or Administrator privileges.
*NOTE – This Feature Is Available To Postalytics Pro Accounts. If Your Account Doesn’t Support This Feature, Choose “Change Plan” To Upgrade.
Postalytics Users And Access Rights
The account owner in Postalytics has full privileges, including the ability to add/delete users, manage billing information & more. When you create an account in Postalytics, the user name that the account was created under is considered the account owner. There can only be 1 (one) account owner.
The other user types are:
Administrator (role 1) – Can do everything the account owner can do with the exception of:
- No user management
- No changing plans
- No drip credit management
- No viewing/downloading of monthly invoices or PAYG orders
- No payment method management
Designer (role 2) – Can do everything an administration can do with the exception of:
- No list creation, appending or deleting
- No field mapping management
- No campaign creation, editing, or deleting
- No goal management
- No campaign settings changing
- No toggling of mail status or online tracking status
Read Only (role 3) – Can do everything a designer can do with the exception of:
- No template creation, editing or deleting
Adding New Users In Your Postalytics Account
When you are signed up as a Postalytics Pro user, it’s easy to add new users:
First, click the ‘Users’ link under the account menu in the upper right of your screen
Next click ‘Add New User’
You will now be presented with the new user screen. Add in the user and role info here. The guide below the role dropdown will assist in choosing the right role for this user. The system will ensure the email is not already in use. Once all is set, click ‘Save User’.
You, the Pro Account Owner, will then receive an activation email - sent to the email address listed in your profile. Follow the instructions and prompts within that email to activate the User.
On the main users listing page, you can click ‘Edit’ to change the properties of this user or to adjust the role.
Once you have users setup, you will not be allowed to downgrade this account until you remove those users.
Tracking User Activity
User activity is tracked on lists, campaigns and templates. When a new element is created or an existing element is modified, we record what user made the change. This info is then displayed for Postalytics Pro accounts that have multiple users. Below are the three places you will see the ‘last updated user’ info:
Campaigns
Pro Account users will automatically see the user name that most recently modified any campaign
Lists
When your account is at the “Pro” level, you’ll see the user that most recently added or modified each list. The activities being tracked include: Create List, Append List, Edit Contact, Add New Contact and Delete Contact.
Templates
Pro subscribers also will see which user has most recently created or modified each template stored in the template library.
