One of the many benefits of using Postalytics is that in just three easy steps, you can export a list of delivered mail or returned mail.*
When you create a Smart Send or Triggered Drip campaign in Postalytics, each contact that mail is sent to is associated with a specific Intelligent Mail® Barcode for that particular mailer. When the USPS scans the mailpieces as they roll through the delivery process, the scans are captured and updated to your Campaign Dashboard. You can easily access this data at a cumulative or individual level within the dashboard.
*This Postalytics feature is not available for Canadian Campaigns.
How To Get A List Of Delivered Or Returned Mail In Postalytics
Step 1: Navigate to your Campaign Dashboard.
From the Home page, select 'Campaigns', then 'View Campaigns'.
Step 2: Open Your Campaign Dashboard
Click the 3 dot “action” button next to your mail drop and select 'Dashboard'.
Step 3: Scroll Down To The “Offline Audience” Panel
a.) Under Audience Click 'Delivered', or 'Returned To Sender' (depending on the report you want)
b.) Click 'Filter Results' for an on-screen list
c.) Click 'Export Data' for a full list in .CSV format
Note: if you’re campaign didn’t use First Name/Last Name as the primary identifier, but instead used Company, be sure to use the Export feature. The Company column, along with the address data, is included in the .CSV export.
Filter Results For Any Status Code
You can use the filter tool in your campaign to create a list of your recipients based on any Postalytics status code. The status code choices include:
Offline Audience – Delivery Information
All Contacts (and their status)
Mail piece created
In Transit
In Local Area
Processed For Delivery
Delivered
Re-Routed
Returned To Sender
Incomplete
Online Audience – Who Visited Your Online Pages (if you used a pURL/QR Code)
Opened
Not Opened
Converted
Pages – What Pages Your Audience Visited (if you used a pURL/QR Code)
Opened
Converted
Get A List of Delivered Mail or Returned Mail At Any Time
As long as your Campaign and List are active in Postalytics, you can get a list of delivered mail or returned mail. The Intelligent Mail® Barcode scans are pushed from the USPS every few hours, where additional processing takes place in order to associate the scans with your contact records. If you check back every 6-8 hours, you should see refreshed data.