Agency
Getting Started
- Start here
Using Postalytics
- How to Use Postalytics Video Demo
  - Platform Demo Video
Design Templates
- FAQs
  - What sizes and formats can I use?
- Template editor
- Build Direct Mail postcards with other design tools
  - Build Direct Mail Postcards and Self Mailers With Adobe® Design Tools
  - Using Canva Designs in Postalytics
- Prebuilt Direct Mail templates
  - Prebuilt Direct Mail Templates
- Template library
  - How To Manage Your Direct Mail Template Library
  - Copy A Direct Mail Template For New Campaigns & Testing
- Custom envelopes
- Personalization with variable data
- Postalytics asset manager
  - The Asset Manager
Campaigns
- Campaign creator
- Campaign delivery
  - Delivery Times
  - Postage and Mail Types in the U.S.
- Smart send campaign
  - How to Send a Smart Send Direct Mail Campaign
  - Add A Mail Drop For Multi-touch Campaigns
- Triggered drip campaigns
- Automated File Campaign
- Campaign Flows
- Campaign dashboard
- Cancel a campaign
  - Cancel Mail
- Direct Mail campaign settings
  - Direct Mail Campaign Settings Page
- Archived campaigns
  - Archived Campaigns
Lists
- Direct Mail List Tips Preparation and Import
- Direct Mail lists - edit, append
- Search for contacts
  - Search For Contacts Across Mailing Lists
- Purchase a Direct Mail list
  - List Buying User Guide
- Suppression List Files
  - Suppression List Files
  - Account Level Opt Out Feature and Suppression
Integrations
Analytics
- Analytics & reports
- Postalytics tracking code
  - Tracking Code Overview
- Tracking and status codes
- Using Domains pURLs and QR codes
- Landing page personalization
  - Landing Page Personalization Options
- UTM Parameters
  - Using UTM Parameters in Postalytics
- Mailer Address Analysis
  - Postalytics Mail Address Savings Analysis
Account & Billing
- Your account
- Plans & Credits
- Profile
- Billing Activity
FAQs
Postalytics Academy
- Postalytics Academy Sign Up and Login
  - What is The Postalytics Academy and How Do I Access It?
  - Navigating the Postalytics Academy Portal
- Postalytics Academy Courses
  - Navigating Postalytics Academy Courses

Failed Credit Card for Client Orders

Modified on: Wed, 4 Jun, 2025 at 6:03 PM

When a campaign fails to send due to a credit card issue, this banner will appear on the Client's homepage until the issue is resolved.

To resolve, correct the Payment Method and the campaign will retry at the noted time.

After the initial failure, the system will make five additional attempts before placing the campaign back into Draft mode.