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Using Postalytics
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Design Templates
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Lists
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Analytics
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FAQs
Postalytics Academy
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  - Navigating Postalytics Academy Courses

Why will I lose my Direct Mail Credits if I downgrade my plan?

Modified on: Thu, 16 Mar, 2023 at 6:41 PM

When you purchase Direct Mail Credits at any plan level, you are paying for those credits at the quantity/tier pricing for that plan. When you change your plan, your credits are no longer valid at the previous plan’s pricing and do not transfer over. If you’re contemplating a plan change, you’ll want to use up the Direct Mail Credits that you have in the queue before doing so.