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Account & Billing

FAQ Account & Billing

  • Why should I fill out my Profile? Where is the information used?
  • Can I change my username and password?
  • I need to have system notification and billing emails sent to multiple people. How can I do that?
  • Can more than one user have access to my account?
  • How do I change my plan?
  • What’s the difference between downgrading to the free plan and canceling my account?
  • How do Direct Mail Credits work?
  • How do I buy Direct Mail Credits?
  • What are the options for reloading Direct Mail Credits?
  • Do Direct Mail Credits expire?
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