Sub-accounts under your agency use MailBack™ the same way any account does — they just see your branding and your marked-up pricing.
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What sub-accounts can do
Create and manage their own pixels (see Creating a New Pixel).
Capture, view, and download leads.
Use Flows to save leads to a contact list and optionally mail them.
What they see
Your branding throughout the portal.
Marked-up pricing — the price they pay, including your markup. They don't see your wholesale cost.
Access and eligibility
Sub-accounts need MailBack™ enabled (via the add-on) to create pixels. If a sub-account doesn't see MailBack™ or Flow options, check that the add-on is active for them.
Tip: Each sub-account's pixels bill on their own subscriptions — turning one client's pixel off doesn't affect any other account.
Related articles
MailBack™ for Agencies
Setting Your Lead Markup
What is an Add-On Subscription